![]() ![]() I regularly swap in/out three internal SATA data drives (on two separate controllers) on a monthly basis and have not experienced the OP's issue and I hope that this isn't a future issue with iLok. RE: Cloud-based authorizations: Addictive Keys/Drums might be an example of the nasty HD GUID authorization (system drive). The icon will look like two, pale-blue, meshed gears. >Control Panel->System and Security->Administrative Tools->right-click on "Services" and select "Send to Desktop" from the dropdown menu. P.S.: You can make a desktop shortcut to get to the Services page even quicker, and get up-and-running in about 10 seconds when the need arises: The reset might become necessary after Windows updates or some software installations. Only heaven knows why PACE doesn't post this info on its website. This procedure even has a longer-lasting effect than the uninstall/re-install that the iLok error message suggests. (b) Select/Highlight PACE License Services and click on the underlined "Start" link that appears in the upper-left corner of the services list (a) Double-click on PACE License Services and then click on the button in the popup window >Control Panel->System and Security->Administrative Tools->Services This will save you about 20-30 minutes of needless aggravation you won't have to uninstall the iLok software, reboot, download the latest iLok software, (re)install the latest iLok software, reboot, run the iLok software, and login to your iLok account to update your licenses. ILokReset (Win10)-This is a major time and sanity saver (thanks to SeaGTgruff) You should also go into the Control Panel and make sure that some update/installation/scan hasn't turned off the PACE service. iLok needs to fix this, their criteria for system footprint is skewed. But if you are in the middle of a project, don't even swap a data drive in your tower, just plug in external drives until you are through. Lexicon on my hardware key was fine also, as was my laptop. Only the 19 pictured were stuck, no huge loss. Glad they all complied, although in my text note I let loose both barrels on iLok.Īlso fortunately, my VSL pianos got activated in my email address version of iLok so those were fine. ![]() However all 4 companies did respond over the next 4 hours, and so I'm back in business. Talk about shooting a flare and hoping someone sees it, yikes. Fortunately, when you right-click the so-called un-recoverable PC, you get a text box where you can explain why you need the reset, and that gets included in the emails to the companies. Then it's up to them to evaluate and reset my activations. BUT, they told me I was on my own the mark the "old" PC as unrecoverable which sends reset requests to the software vendors, in my case, EastWest, UVI, Eventide and Synchro Arts. So I wrote tech support and to their credit they replied in just hours. Top arrow is what iLok thinks my PC is now, bottom arrow is what it was before swapping drives: Here's what mine looked like, then I'll list the fix. So that's not good and I doubt it will change even if we gripe.Īnyway-You can't deactivate or transfer out of your old instance because it's no longer in existence, so now you don't have your licenses. As a programmer, I can tell you that your system footprint is CPU, Mobo and installed OS. ilok's programmers deem this as a new PC. Oh, and unplugged two 500GB drives I wasn't using. I pulled a 1TB NVMe data drive and stuck in a 2TB in its place, then I yanked two older 2TB and 3TB spinning drives and replaced them with a single 8TB, all for photo and video files. in my case, I have 9 drives, main one for Windows and apps, others for simply data. There's a not-great "feature" in the iLok software where if you change some things in your PC, iLok doesn't think it's the same machine, then you discover that your PC is listed in the software as an unreachable PC, and you end up with a second instance of your PC with zero activations. ![]()
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